Choose a username and set up your account
Open the account creation page in the VPNFJ user dashboard and follow the prompts to choose a username and password. No email address is required; you can create an account with just a username and password. You’ll use the username to sign in to the dashboard, so choose one that’s easy to recognize but doesn’t reveal sensitive personal information. Use a unique password and store it in a trusted password manager. Don’t include your password in screenshots you plan to send to support.
After submitting the form, make sure you can open the user dashboard and remember the username you chose. If the username is already taken, try another one. If the form flags an invalid entry, follow the guidance near the relevant field. Don’t skip ahead to importing a subscription before your account is created: the client needs a valid subscription, not the account creation page URL.
If you already have an account, simply sign in with it. Check your plan status, subscription options, and support tickets in the same account. Sign out after using a shared device, and don’t let the browser save your password. Once your account is ready, compare usage and billing options on the plans page.
Use this link to create an account. Check the plan prices and data terms in the next step.
Choose a plan that fits your usage
Open the plans section in the user dashboard and first distinguish monthly subscriptions from data packages. A monthly subscription suits regular use with a monthly data allowance; a data package suits occasional use when you want to keep unused data for later. Choose based on how you browse, work, or stream. Server coverage alone doesn’t determine how much data you need.
Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Monthly data resets on the activation date each month, not at the start of the calendar month. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB; they last until used and never expire. If you’re unsure, read the full plan details to understand how resets and validity work before deciding.
Once you’ve chosen a plan, check the plan name, data allowance, amount, and billing terms in the dashboard, then follow the prompts to pay. Payment methods include Alipay, WeChat Pay, and USDT. The service offers a 7-day refund policy. After paying, return to the dashboard to check your order and plan status. If the external payment page shows completion but the dashboard doesn’t, check the existing order before placing another.
Unlimited devices can be connected at the same time, but that doesn’t give each device a separate plan data allowance. Check the dashboard for your plan details and usage. Once the plan is active, you can get your subscription.
Get your subscription from the dashboard
After signing in, open the account overview and check that your plan is active and your data status looks right. Then find the subscription section. The subscription link lets your client retrieve server configurations; it isn’t the marketing homepage, sign-in page, or order page. Before copying, make sure you’ve selected the link provided by the subscription feature, not the dashboard URL in your browser’s address bar.
If the dashboard offers an import option for your client, open the client first, then return to the dashboard to start the import. Your browser may ask permission to open the app; check the app name before proceeding. The client usually opens after import, showing a configuration name or server list. If the app doesn’t launch, don’t keep clicking the import button. Instead, use the client’s option to import from a link.
To import manually, copy the full subscription link from the dashboard, open the subscription or configuration section in your client, choose the option to add from a link, then paste and save it. Don’t omit the end of the link or include extra spaces or explanatory text. After saving, update or refresh the subscription so the client can load the servers. If you see a configuration name but no servers, check the update result before trying to connect.
Import the client for your platform
VPNFJ supports Windows, macOS, iOS, Android, and Linux. Sign in to the user dashboard and choose your device platform in the client download section; the dashboard handles access to the client and subscription. After installing the client, return to the previous step to get your subscription. There’s no need to search online for installers from unknown sources. The sections below explain where to find the relevant options on common devices; use the client recommended in the dashboard.
Windows: Add your subscription from the subscription or configuration page
In the dashboard, open the VPNFJ client option for Windows, follow the prompts to install it, and then launch the app. This process uses a desktop client that supports subscription management and system proxy settings, not a browser extension. Find the “Subscription,” “Configuration,” or similar section, choose the option to add from a link, then paste and save the subscription you copied from the dashboard. If the dashboard offers a matching one-click import, you can also use it to open the client.
Once the update is complete, check that the server list appears, then choose a server and connect. Some desktop clients also require the system proxy to be enabled for your browser to use the relevant network rules. Don’t run multiple clients of the same kind at once to test the connection; their system proxy settings may conflict. If the app requests permission, check its source and purpose rather than changing other network settings just because a prompt appeared.
macOS: Check network permissions after importing
Get the macOS-compatible client from the dashboard, install it, and open it. Use a desktop proxy client that supports subscription configurations. In its configuration management section, find the option to add from a URL or subscription link, save it, and update. If the browser opens the client to import but no new configuration appears, first check that the expected client launched, then try pasting the link manually.
The first time you enable a system proxy or network routing feature, macOS may ask you to confirm the relevant permissions. Follow the client’s instructions to grant access, then check the connection status. If macOS blocks the app from opening, check the installation instructions in the dashboard and the system prompt. Don’t disable overall system security just to continue. A configuration loading successfully and network traffic being routed through the client are different states; verify each separately.
Android: Add your subscription and allow the VPN connection
Choose Android in the dashboard and get a mobile client that supports subscription imports. Open the app, go to configuration or subscription management, choose the option to add from a link, paste your subscription, and update it. If QR code scanning is supported, you can also open the subscription QR code from the dashboard on another trusted device and scan it in the client. Don’t share the QR code in a public photo library or forum.
Once the servers appear, choose the region you need and connect. Android may show a system VPN connection request; allow it after confirming it came from the client you’re using. If the connection later drops when the screen locks, first check whether it only happens in the background, then review background activity and battery settings for your device. You don’t need to change every battery-saving option in advance. For specific troubleshooting, see the troubleshooting guide.
iOS: Import your subscription into a compatible client
Check the dashboard for the current instructions on getting an iOS client, then follow them to find the compatible app in the App Store. You need an iOS client that supports subscription configurations; don’t try to open the subscription link as a webpage. After installing the app, open its configuration, subscription, or add-configuration section, find the URL import option, paste the full link from the dashboard, and update. If the dashboard offers an import option for the app, you can also follow its prompts to open it.
Choose a server and switch on the connection, then allow the VPN configuration when prompted by iOS. If the system asks you to confirm authorization on your device, do so in the system dialog. Never enter your device passcode on a webpage. Seeing the VPN status only confirms that the system connection is enabled; you still need to check the destination site. If the app hasn’t loaded any servers, check the subscription update status first instead of repeatedly deleting the system configuration.
Linux: Choose a configuration method based on the dashboard instructions
Linux users can also get a compatible client and instructions from the dashboard. For a graphical client, use its subscription management option. For other methods, follow the dashboard instructions; don’t copy commands from unknown sources directly into your terminal. If the configuration format isn’t supported, check which import methods your client accepts rather than sending your subscription data to an external conversion site.
Connect to a server and verify it works
After the client loads your subscription, choose a server in a region supported by your destination service. For everyday browsing, start with a server suited to your current location. For region-restricted services, first check which regions they support, then choose an exit location. IEPL, relay, and direct connections are different server types; the label alone doesn’t mean one will work better on every network. See the server list for regions and connection types, then make your selection in the client.
After connecting, open a regular webpage to confirm your basic internet access still works, then visit the site you want to use. On desktop, also check that the system proxy or the client’s required network routing feature is enabled. On mobile, check that the system VPN status matches the client. If the client says “Connected” but the app is still using its original network route, that alone doesn’t mean your subscription has failed.
When checking a destination service, note whether it still reports that your region isn’t supported, asks you to verify your account, or only fails in a particular app. Network connectivity and eligibility for a platform account are separate issues. A working server connection doesn’t guarantee that a third-party service will allow your account to use it. For region options for AI tools, see the AI tools access guide. For streaming regions and playback issues, see the streaming guide.
If a webpage won’t load, note the exact message from the client, confirm that the subscription updated successfully, then try another suitable server on the same network. Change one thing at a time so it’s easier to tell whether the issue is with the subscription, server, or current network. If regular webpages still won’t load after disconnecting, check your local network first. If only one app has a problem, check whether it uses the system proxy or has its own network settings.
If you still can’t identify the problem, follow the symptoms in the complete troubleshooting guide rather than repeatedly reinstalling the app. To get help from support, open a ticket in the user dashboard and include your device platform, client name, error message, what you were doing, and whether all servers are affected. Hide your password, subscription link, and QR code in screenshots. A clear description of what’s happening is more useful than simply saying “it doesn’t work.”